Frequently Asked Questions
Everything you need to know about your washme.ie shopping experience.
How long does shipping take within Ireland?
We offer standard delivery across Ireland within 2-4 business days. Express shipping options are available at checkout for next-day delivery on orders placed before 1 PM.
What is your return policy?
You can return any unworn item with original tags attached within 30 days of purchase. Simply use our online portal to generate a return label.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts, as fit can vary between different fashion brands.
Are my payment details secure?
Yes, washme.ie uses industry-standard SSL encryption. We accept all major credit cards, PayPal, and Klarna for secure, flexible payments.
Can I track my order once it has been placed?
Absolutely. Once your order is dispatched, you will receive an email containing a tracking number and a link to follow your parcel's journey.
How should I care for my garments?
To ensure longevity, always follow the care label instructions inside the garment. We generally recommend washing at 30 degrees and avoiding tumble dryers for delicate fabrics.